ClubAdminPro is committed to protecting and respecting your privacy.
Personal data, or personal information, means any information about an individual from which that
person can be identified. It does not include data where the identity has been removed (anonymous data).
This policy sets out the basis on which any personal data we collect from you, or that you provide to
us, will be processed, stored and disclosed by us. Please read the following carefully to understand
our views and practices regarding your personal data and how we will treat it. By visiting
https://clubadminpro.com (the Site) or using any services offered
through or associated with our Site (the Services), you are deemed to have accepted and consented to the
practices described in this policy.
This Site is owned and operated by ClubAdminPro Ltd (ClubAdminPro, we, us, our), registered in England
and Wales under company number 11946765 with registered address 2 Portland View, Wickford, England,
SS11 7FP. ClubAdminPro processes personal data as a Data Controller, as defined in the Directive and
the General Data Protection Regulation (GDPR).
The Site contains links to and from the websites of our partner networks, advertisers and affiliates
or to websites shared by other users. If you follow a link to any of these websites, please note that
these websites have their own privacy policies and that we do not accept any responsibility or liability
for these policies. Please check these policies before you submit any personal data to these websites.
1. Data We Collect About You
We collect and process personal information so we can provide our Services to you. It’s important that
the personal data we hold about you is accurate and current. Please keep us informed if your personal
data changes during your relationship with us.
The data we collect and process about you is explained in the sections below.
1.1 Data You Give Us
You give us information about you by filling in forms on our Site or by corresponding with us by
phone, email or otherwise. This includes information you provide when you register to use the Site,
request a quote, subscribe to our marketing database, subscribe to our Services, or participate in
discussion boards or other social media functions on our Site.
The information you give us includes your name, address, allergies and medical information (if you are
registering to a Club), date of birth, email address or login details, phone number, financial and
credit card information.
This data is necessary for our legitimate interests and for us to fulfill our contractual
obligations to you, and we rely on this as a lawful basis to use and process the data described above.
1.2 Data We Automatically Collect
Each time you visit or use our Site, we automatically collect the following information:
18.104.22.168 technical information, including the Internet protocol (IP)
address used to connect your computer to the Internet, your login information, browser
type and version, time zone setting, location, network data, browser plug-in types and
versions, languages, operating system and platform;
22.214.171.124 information about your visit, including the full Uniform
Resource Locators (URL) clickstream to, through and from the Site (including date
and time); pages you viewed or searched for; page response times, download errors,
length of visits to certain pages, page interaction information (such as scrolling,
clicks, and mouse-overs), and methods used to browse away from the page and any
phone number used to call our customer service number.
We use this information as statistical data about your browsing actions and patterns, for
system administration, and to evaluate, provide, protect or improve our Services (including
by developing new products and services). Because we collect, use and share this information
in the aggregate, it does not identify any individual.
1.3 Data We Receive From Third Parties
We use third parties such as Stripe, GoCardless and Paypal to facilitate our payment process.
For more information on how these companies handle your personal data, please refer to their
2. How We Use Your Data
2.1 We use your data to carry out our Site and Services in the following ways:
To administer and manage your account, to provide you with information you request from us,
and to carry out any other obligations arising from any contracts entered into between you
To ensure that content from our Site is presented in the most effective manner for you and for your device.
To allow you to participate in interactive features of our Service when you choose to do so.
To respond to communications from you and to provide you with information about our Services,
including notifying you about changes to our Site or Services.
2.2 We also use your data to make our Site and Services better in the following ways:
To administer the Site and for internal operations, including troubleshooting, data analysis,
testing, research, statistical and survey purposes.
As part of our efforts to keep the Site safe and secure, e.g. by conducting analysis required
to detect malicious data and understand how this may affect your IT system.
We will not send you any unsolicited marketing or spam and will take all reasonable steps to ensure that
we fully protect your rights and comply with our obligations under applicable data protection laws. If you
are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information
about services similar to those which were the subject of a previous enquiry by you. If you are a new
customer, and where we permit selected third parties to use your data, we (or they) will contact you by
electronic means only if you have expressly consented to this.
You can ask us or third parties to stop sending you marketing messages at any time by following the
opt-out links on any marketing message sent to you or by contacting us at any time. If you do not want
us to use your data in this way, or to pass your details on to third parties for marketing purposes,
please notify us in writing or by email at firstname.lastname@example.org.
3. How We Secure Your Data
All of your personal information is protected and we have put in place appropriate physical,
electronic, and management procedures to safeguard and secure the data we collect. Your
information is stored on secure cloud databases, internal servers, and on third party softwares.
Your information is only accessible by employees who have authorised access rights to such information.
All of your payment information is encrypted using SSL technology.
Unfortunately, the transmission of information via the internet is not completely secure. Although we
do our best to protect your personal data, we cannot guarantee the security of your data transmitted to
our Site; any transmission is at your own risk. Once we have received your information, we use strict
procedures and the security features described above to try to prevent unauthorised access.
4. How Long We Store Your Data
We only keep your personal information for as long as it’s necessary for our original legitimate purpose
for collecting the information and for as long as we have your permission to keep it. We will delete your
personal information when you delete your account by cancelling via your account settings or emailing us at
5. Disclosure to Third Parties
5.1 Parties with whom we share your information
We require all third parties to respect the security of your personal data and to treat
it in accordance with the law. As mentioned above, we use third parties such as Stripe,
GoCardless and Paypal to facilitate our payment process. These third parties have access
to data we share with their platforms.
The only other circumstances under which we would share your personal data are:
If the third party is a member of our group (which means any subsidiaries or ultimate
holding company and its subsidiaries, as defined in section 1159 of the UK Companies
In the event that we sell or buy any business or assets, in which case we may disclose
your personal data to the prospective seller or buyer of such business or assets.
If the Company or substantially all of its assets are acquired by a third party,
in which case personal data will be one (1) of the transferred assets and the purchaser
will be permitted to use the data for the purposes for which it was originally
collected by us.
If we’re under a duty to disclose or share your personal data in order to comply
with any legal obligation, enforce or apply our Terms & Conditions and other
agreements, or to protect the rights, property, or safety of the Company, our
customers, or others (including exchanging information with other companies and
organisations for the purposes of fraud protection and credit risk reduction).
5.2 Parties with whom you may choose to share your information
You may choose to share any information, photographs or other content that you
voluntarily submit to the Site either on public forums and public areas of the
Site or within your private messages to other users. Such data will become available
and viewable by other users as controlled by any applicable privacy settings that
you define. To change your privacy settings on the Site, please see your account
settings. Once you have shared your content or made it public, that content may be
re-shared by others.
If you choose to connect to social media networks from the Site or post any of
your content on our Site to those networks, then in accordance with your social media
privacy settings, the personal information that you post, transmit, or otherwise make
available on the social media platform may be viewed and/or used by other users of those
networks and we have no control over such viewing and use and cannot prevent further use
of such information by third parties. When you interact with us through social media
networks, you acknowledge that we may access your information that is held by that account,
solely in accordance with your social media privacy settings. Any links to social media
are not under our control and remain solely your responsibility. You acknowledge that
any information posted via social media through our Site, or any third party you allow
to access your content, is done entirely at your own risk and that by posting to a
public platform you make that information visible to third-parties who can use that
information at their discretion.
You may review, modify, update, correct or remove any personal data you have submitted
to the Site at any time. If you remove information that you posted to the Site, copies
may remain viewable in cached and archived pages of the Site, or if other users or third
party APIs have copied or saved that information.
Always think carefully before disclosing personal data or other information to other
users or otherwise posting personal data on the Site. It’s important that you’re aware
that any data you choose to disclose on the Site may then be viewed and even used by
the contents of communications made between users (although you can make a complaint about
another user by contacting us using the information provided in the Contact section below).
You must respect the privacy of others and you must not disclose any personal details
about other people including your family, friends, acquaintances, or other persons that
may be misleading or cause them harm or offence. It is your responsibility to obtain their
prior express permission in respect of any submission of their data at any time.
Because we use suppliers based outside of the European Economic Area (EEA), the data that we
collect from you may transferred to or stored at a destination outside the EEA. By submitting
your personal data, you agree to this transfer, storing or processing. We will take all steps
reasonably necessary to ensure that your data is treated as securely as it would be within the
EEA and under the GDPR. Such steps may include our entering into contracts with any third parties
we engage and the use of Commission-approved Model Contractual Clauses. In addition, we limit access
to your personal data to those employees, agents, contractors and other third parties who have a
business need to know. They will only process your personal data on our instructions and they are
subject to a duty of confidentiality.
You can obtain more details of the protection given to your personal data when it is transferred
outside Europe (including a copy of the standard data protection clauses which we have entered
into with recipients of your personal data) by contacting us as described in the Contact paragraph
7. Your Rights
7.1 Lawful Bases
We will ensure that your personal data is processed lawfully, fairly, and transparently and that
it will only be processed if at least one (1) of the following bases applies:
You have given your clear consent to the processing of your personal data for a specific purpose.
Processing is necessary for the performance of a contract to which you are a party
(or for us to take steps at your request prior to entering into a contract with you).
Processing is necessary for our compliance with the law.
Processing is necessary to protect someone’s life.
Processing is necessary for us to perform a task in the public interest or in the exercise
of official authority and the task/function has a clear basis in law.
Processing is necessary for our legitimate interests or the legitimate interests of a
third party, except where there is a good reason to protect your personal data which
overrides those legitimate interests, such as allowing us to effectively and efficiently
manage and administer the operation of our business, maintaining compliance with internal
policies and procedures, monitoring the use of our copyrighted materials, offering optimal,
up-to-date security and obtaining further knowledge of current threats to network security
in order to update our security.
7.2 Data Subject Rights
We will ensure that your personal data is processed lawfully, fairly, and transparently and that
it will only be processed if at least one (1) of the following bases applies:
Under the GDPR, you have the right to:
Withdraw your consent to the processing of your personal data at any time. Please
note, however, that we may still be entitled to process your personal data if we
have another legitimate reason for doing so (such as to comply with a legal obligation).
Be informed of what data we hold and the purpose for processing the data, as a
whole or in parts.
Be forgotten and, in some circumstances, have your data erased by ourselves
and our affiliates (although this is not an absolute right and there may be
circumstances where you ask us to erase your personal data but we are legally
entitled to retain it).
Correct or supplement any information we hold about you that is incorrect or incomplete.
Restrict processing of the information we hold about you (for example, so that
inaccuracies may be corrected—but again, there may be circumstances where you ask
us to restrict processing of your personal data but we are legally entitled to
refuse that request).
Object to the processing of your data.
Obtain your data in a portable manner and reuse the information we hold about you.
Challenge any data we use for the purposes of automated decision-making and profiling
(in certain circumstances—as above, there may be circumstances where you ask us to
restrict our processing of your personal data but we are legally entitled to refuse
Complain to a supervisory authority (e.g. the Information Commissioner’s Office
(ICO) in the UK) if you think any of your rights have been infringed by us. (We
would, however, appreciate the chance to address your concerns, so please contact
us prior to taking this step).
You will not have to pay a fee to access your personal data (or to exercise any of
the other rights) unless your request is clearly unfounded, repetitive or excessive.
Alternatively, we may refuse to comply with your request in these circumstances.
You have the right to ask us not to process your personal data for marketing purposes.
We will get your express opt-in consent before we use your data for such purposes or
share your personal data with any third parties for such purposes, but you can exercise
your right to prevent such processing by contacting us at the Company Address, via email
at email@example.com, or by unsubscribing
using the links contained in the marketing emails.
You may revoke your consent for us to use your personal data as described in this
delete your data from our systems. To enforce any of the above rights, please contact
us at our Company Address or via email at firstname.lastname@example.org.
We will notify you and any applicable regulator of a breach of your personal data when we are legally required to do so.
A cookie is a small file of letters and numbers that we store on your browser. Cookies contain
information that is transferred to your computer's hard drive (or the hard drive of another
your experience to your preferences, and to help us improve the Site.
Some of the cookies we use are essential for the Site to operate. If you use your browser
settings to block all cookies (including essential cookies), you may not be able to access
all or parts of our Site.
Before any non-essential cookies are placed on your device, you will be shown a pop-up message
requesting your consent to setting those cookies. By default, most internet browsers accept
cookies, but you can choose to enable or disable some or all cookies via the settings on your
internet browser. Most internet browsers also enable you to choose whether you wish to disable
all cookies or only third party cookies. For further details, please consult the help menu in
your internet browser.
We use the following cookies:
4.1 Strictly necessary cookies.
These cookies are required to save your session and to carry out other activities
that are strictly necessary for the operation of the Site. They include, by way of
general example, cookies that enable you to log into secure areas of the Site, use
a shopping cart, or make use of e-billing services.
4.2 Analytical/performance cookies.
These cookies allow us to recognise and count the number of visitors and to see how
visitors move around the Site when they’re using it. These cookies help us improve
the way the Site works by, for example, ensuring that users are finding what they’re
looking for easily.
4.3 Functionality cookies.
These cookies are used to recognise you when you return to the Site. They enable us
to personalise our content for you, greet you by name and remember your preferences.
4.4 Targeting cookies.
These cookies record your visit to the Site, the pages you visit, and the links
you follow. We use this information to make the Site and the advertising displayed
on it more relevant to your interests. We also share this information with third parties
for the same purpose.
4.5 Social Media cookies.
These cookies work together with social media plug-ins. For example, when we
embed photos, video and other content from social media websites, the embedded
pages contain cookies from these websites. Similarly, if you choose to share our
content on social media, a cookie may be set by the service you have chosen to
share content through.
4.6 Third Party cookies.
We use third party cookies on the Site from Stripe, GoCardless and PayPal for
providing payment processing services on our Site and Service.
Please note that we do not control cookies placed by third parties and our Site does
not block them. Please check the relevant third-party website for more information about
You have the right to opt out of social media cookies and third-party cookies and to object to
automated profiling. To enforce either of these rights please contact us at
Changes To Our Privacy & Cookie Policies
Any changes we may make to our Privacy & Cookie Policies in the future will be posted on this page
and, where appropriate, notified to you by email. You will be deemed to have accepted the terms of
the updated Privacy & Cookie Policies on your first use of the Site following the alterations. Please
check back frequently to see any updates or changes to our Privacy & Cookie Policies.
addressed to our Company Address or to our email at https://clubadminpro.com.